Fold3 Blog » Support http://blog.fold3.com The official blog of Fold3 Wed, 01 Feb 2012 17:51:45 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 The New Training Center http://blog.fold3.com/the-new-training-center/ http://blog.fold3.com/the-new-training-center/#comments Wed, 05 Oct 2011 20:03:11 +0000 Trevor http://blog.fold3.com/?p=1445 Continue reading →]]> Fold3 Tutorials
Three new video tutorials and a variety of help topics are now available in the new Fold3 Training Center.

The first of several planned video tutorials include:

Each video is 4-5 minutes long and designed to provide tips and strategies to help you make the most of your Fold3 membership.

Report to the Fold3 Training Center to find helpful video tutorials and links to one-page explanations of the most common how-to topics. Keep checking back as we add more video tutorials and help topics.

]]> http://blog.fold3.com/the-new-training-center/feed/ 1 Footnote Free 1930 Promotion Update 2 http://blog.fold3.com/footnote-free-1930-promotion-update-2/ http://blog.fold3.com/footnote-free-1930-promotion-update-2/#comments Tue, 11 Aug 2009 22:43:56 +0000 Peter http://blog.footnote.com/footnote-free-1930-promotion-update-2/ Continue reading →]]> Over the weekend we made a few updates, restarted a server or two and banged on a few other bits and pieces around here.  Those changes, combined with the passing of the initial tsunami of traffic, have left the site running much better.

From what we can tell, things should be pretty much back to normal.  If you are still having problems, please let us know with a comment here or by sending and email to support@footnote.com.

We’re still working to improve the speed of the site and we will continue to upgrade our systems to try to avoid something like this happening again.

We’d like to apologize again for the issues we ran into last week and thank you for your patience as we worked through them.

]]> http://blog.fold3.com/footnote-free-1930-promotion-update-2/feed/ 11 Creating a Spotlight that includes Annotations http://blog.fold3.com/creating-a-spotlight-that-includes-annotations/ http://blog.fold3.com/creating-a-spotlight-that-includes-annotations/#comments Thu, 07 Aug 2008 21:32:58 +0000 Lee http://blog.footnote.com/creating-a-spotlight-that-includes-annotations/ Continue reading →]]> Many Footnote members are uploading historical photos and graphics that they want to share with the Footnote community as Spotlights.  The images often contain many persons or items of interest and by annotating them, others can see the names of the people, places and items in the image.

Sometimes members wonder why only one face or item appears in their Spotlight when it is seen on the "Recent Member Discoveries" list.

member_discoveries

The problem is caused when a Spotlight is created and then the member annotates the image.  The Discoveries list is designed to only show one posting by a member at a time.  Thus only the most recent addition, comment, upload, story page or annotation appears on the list.

When you create your next full image spotlight that will also contain annotations, be sure to create the annotations before you create your spotlight.  Then your spotlight will contain the entire image rather than just the content of our last annotation. 

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